Cencorp’s customer service operations are an integral part of our Full Service Solution and based around expert telephone support and a large number of regional support engineers who ensure that if a problem cannot be rectified remotely, on-site assistance is always close at hand.
In the event of a problem, Cencorp will do everything necessary to get a customer’s automation equipment up and running again as quickly as possible.
This is supplemented by numerous local spare part facilities and two central spare part holdings at McAllen, TX. US and Salo, Finland.
Technical Support and spares
Global 24/7 Phone Support: +358 40 138 9065
Business hours 8:00am-04:30pm CT: contact the office at +1 956 467 5660 and select Service or Spareparts.
Out of business hours service: +1 956 467 5660 and key in extension 2. The call is directed to the field service engineers.
Email service: spareparts.usa(at)cencorp.com
Mobile: +86 137 6332 3688
Phone: +49 (0) 6373 506 88 0
For other information or feedback, please contact nearest Cencorp office or sales representative.