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Customer Service

At Cencorp Automation, customer service is at the heart of everything we do. From technical support and spare parts to maintenance and training, our dedicated team ensures your systems run smoothly: day in and day out. We’re here to support you before, during, and long after installation, with fast response times and solutions tailored to your needs. Your success is our priority.

Technical Support and Spare Parts

Outside working hours, weekends, or public holidays, please leave a voicemail or email us at service@cencorp.com. We’ll get back to you on the next business day.

Our dedicated service teams provide phone support for customers across Europe and the Americas. Support is available almost around the clock through local numbers in Finland, Germany, France, USA, and Mexico.

  • Europe: Support available daily from 08:00 to 05:00 CET (next day).
  • Americas: Support available daily from 01:00 to 22:00 CST.

USA
Email: service.usa@cencorp.com
Email: spareparts.usa@cencorp.com

Finland
Email: service@cencorp.com
Email: spareparts@cencorp.com

China
Email: ServiceChina@cencorp.com.cn

Germany
Email: service@cencorp.com
Email: ersatzteile@cencorp.com

For other information or feedback, please contact nearest Cencorp office or sales representative.